Privacy Policy

Arcadia Ventures Consulting Corporation (“Arcadia Ventures,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arcadiaventures.ca (the “Website”), or engage with us through our services. Please read this Privacy Policy carefully. By accessing or using our Website, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Website immediately.

1. Information We Collect

1.1 Personal Information
When you interact with our Website or use our services, we may collect personal information that you voluntarily provide to us. This includes, but is not limited to:

• Contact Information: Your name, email address, phone number, job title, and company name.

• Communication Information: Information you provide when you communicate with us, including inquiries, feedback, or requests for information.

• Service Information: Information related to your business needs and interests, as shared with us through forms or direct communication.

 

1.2 Automatically Collected Information
We may also collect certain information automatically when you visit our Website. This information may include:

• Technical Information: Your IP address, browser type, operating system, and device information.

• Usage Information: Information about how you use our Website, including pages viewed, time spent on the Website, and links clicked.

• Cookies and Tracking Technologies: Although we currently do not use cookies, if we do in the future, we may collect data through cookies and similar tracking technologies to enhance your experience on our Website.

 

1.3 Information from Third Parties
We may receive information about you from third parties, such as analytics providers, advertising networks, or publicly available sources. This information may be combined with the data we collect directly from you to improve our services and your experience on the Website.

2. How We Use Your Information

2.1 Service Provision
We use your personal information to provide, maintain, and improve our services, including:

• Responding to inquiries and fulfilling requests for information.

• Delivering consulting services and other offerings you have requested.

• Personalizing your experience on our Website based on your preferences and interactions.

 

2.2 Communication
We may use your contact information to communicate with you about our services, updates, and promotional offers. This may include:

• Sending you newsletters, marketing materials, and other communications related to our services.

• Responding to your inquiries, comments, or feedback.

• Providing you with information about changes to our policies or services.

 

2.3 Legal Compliance and Security
We may use your information to comply with legal obligations, protect our rights and interests, and ensure the security of our Website and services. This includes:

• Complying with applicable laws, regulations, and legal processes.

• Preventing fraud, abuse, and other harmful activities.

• Protecting the security and integrity of our systems and data.

 

2.4 Analytics and Improvement
We may use the information we collect to analyze how our Website and services are used, to improve our offerings, and to develop new features and services. This may include:

• Conducting data analysis and research to understand user behavior and preferences.

• Testing and improving the functionality and performance of our Website.

• Developing new services, features, and content based on user feedback and usage patterns.

 

3. How We Share Your Information

3.1 Service Providers
We may share your personal information with third-party service providers who assist us in operating our Website, delivering our services, and conducting our business. These service providers may include:

• IT and hosting service providers who support the infrastructure of our Website.

• Marketing and communication service providers who help us reach out to you.

• Analytics service providers who help us understand and improve user experience.

These third parties are contractually obligated to protect your information and are prohibited from using it for any purpose other than to provide services to Arcadia Ventures.

3.2 Legal Obligations
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. This may include:

• Complying with legal obligations, court orders, or legal processes.

• Responding to lawful requests by public authorities, including to meet national security or law enforcement requirements.

• Protecting the rights, property, or safety of Arcadia Ventures, our clients, or the public.

 

3.3 Business Transfers
In the event that Arcadia Ventures undergoes a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or successor entity. We will notify you of any such changes and provide you with the opportunity to review and understand any new privacy practices.

3.4 Aggregated and Anonymized Data
We may aggregate and/or anonymize personal information so that it no longer identifies you. We may use and share this aggregated or anonymized data for any legitimate business purpose, including research, analytics, and marketing.

4. Data Retention

4.1 Retention Period
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.

4.2 Retention for Legal Compliance
We may retain certain information for longer periods if required to comply with legal obligations, resolve disputes, or enforce our agreements. This retention will be in accordance with applicable laws and regulations.

5. Your Rights and Choices

5.1 Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies. If you would like to review or update your information, please contact us using the information provided at the end of this Privacy Policy.

5.2 Deletion and Objection
You have the right to request the deletion of your personal information or to object to the processing of your data under certain circumstances. If you wish to exercise this right, please contact us. We will evaluate your request in accordance with applicable laws.

5.3 Data Portability
If applicable under the law, you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format and to request that we transfer your data to another entity. Please contact us to exercise this right.

5.4 Opt-Out of Marketing Communications
You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages, such as service updates or legal notices.

5.5 Cookies and Tracking Technologies
If we introduce cookies or other tracking technologies, you will have the option to manage your preferences and opt-out of certain types of data collection. We will provide you with detailed information about how to control cookies and similar technologies in our Cookie Policy.

6. Data Security

6.1 Security Measures
We implement a variety of security measures to protect the confidentiality, integrity, and availability of your personal information. These measures include:

• Encryption: We use encryption to protect your data during transmission and storage.

• Access Controls: We restrict access to personal information to authorized personnel who need it to perform their job functions.

• Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.

 

6.2 Your Responsibility
While we take significant steps to safeguard your information, it is important to note that no method of transmission over the internet or method of electronic storage is 100% secure. You are responsible for maintaining the security of your account credentials and for any activities conducted under your account. If you believe your account has been compromised, please contact us immediately.

7. Children's Privacy

7.1 Age Restrictions
Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records as quickly as possible.

7.2 Parental Consent
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us. We will work with you to address any concerns and take appropriate action.

8. International Data Transfers

8.1 Data Transfer Notice
Arcadia Ventures is based in Canada, and the information we collect is governed by Canadian law. If you are accessing the Website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where our servers or service providers are located. These countries may have different data protection laws than your country of residence.

8.2 Cross-Border Data Transfers
When transferring personal information across borders, we take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable law. This may include implementing standard contractual clauses or relying on other mechanisms approved by data protection authorities.

9. Changes to This Privacy Policy

9.1 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the "Effective" date at the top of the page.

9.2 Your Continued Use
Your continued use of our Website following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

10.1 How to Contact Us
If you have any questions, concerns, or comments about this Privacy Policy, or if you would like to exercise your rights as described in this Privacy Policy, please contact us.